Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns of opened mixes. However, if your order arrived damaged or you are unsatisfied with your experience, we are here to help make it right.
1
Contact Support
Email us at [email protected] within 14 days of receiving your order with your order number.
2
Provide Documentation
Include photos of any damaged packaging or specific issues regarding the product quality.
3
Review Process
Our team will review your request within 48 hours to determine eligibility for a refund or replacement.
4
Resolution
Approved refunds will be processed back to your original payment method, or a replacement shipment will be dispatched.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing